Freight Forwarding Software By InstaDispatch
Manage shipments end-to-end with advanced Freight Forwarding Software.
InstaDispatch is a powerful, cloud-based platform designed to streamline freight forwarding Software from end to end. Whether you manage air freight, sea freight, road freight, or multimodal logistics, InstaDispatch helps you automate workflows, improve visibility, and deliver exceptional service to your customers.
With integrated eCommerce connections, a dedicated customer portal, and built-in carrier integrations like UPS, DHL, and FedEx, InstaDispatch provides unmatched flexibility for managing, forwarding, and tracking shipments.
InstaDispatch is part of a complete courier management software ecosystem, giving freight forwarders full control over shipments, drivers, billing, and customer communication from a single platform.
Why InstaDispatch Is Perfect for Freight Forwarders
All-in-One Cloud Platform
Manage booking, allocation, routing, dispatching, scanning, tracking, invoicing, and customer notifications from a single dashboard.
Real-Time Shipment Visibility
Track containers, pallets, and packages across every movement from origin to final destination with real-time map tracking and unified tracking pages for your customers.
Faster and More Accurate Operations
Automate manual tasks like job creation, route planning, customs value conversion, POD updates, and shipment status notifications.
Scalable for Small to Enterprise Freight Forwarders
Whether you manage 100 or 10,000+ shipments per day, InstaDispatch scales with your operations.
Integrates Seamlessly with eCommerce Platforms
Automatically import orders, sync shipment statuses, and provide real-time tracking for your online customers.
Dedicated Customer Portal
Give your clients full visibility into:
- Shipment creation
- Tracking
- Rescheduling
- Address updates
- Invoice downloads
- POD access
This reduces customer queries and improves transparency.
Integrated with Major Carriers (UPS, DHL, FedEx & More)
Forward shipments to external carriers directly from InstaDispatch with:
- Real-time rate fetching
- Label generation
- Tracking sync
- Auto-updated statuses
Book Internally and/ or Forward to an External Carrier
Manage shipments with your own fleet and then seamlessly forward them to carriers like UPS, DHL, and FedEx, whichever suits your business model.
Key Features for Freight Forwarding Businesses
End-to-End Shipment Management
Create and manage air freight, sea freight, FTL/LTL, and multimodal shipments with complete visibility from booking to delivery.
Features include:
- Automated job creation
- Bulk upload of shipments
- Multi-leg shipment tracking
- Container and MAWB/HAWB management
- Hub-to-hub and warehouse transfers
Warehouse & Hub Management
Manage scanning, sorting, and movement of goods across hubs and warehouses with accuracy.
- Barcode scanning (mobile app)
- Scan inbound, outbound, and in-transit shipments
- Auto-update statuses
- Create and manage cage sheets, pallets, and containers
Real-Time Tracking with Customer Visibility
Provide your clients with a professional branded tracking page showing:
- Real-time location
- Expected delivery date
- Status milestones
- Delivery attempts
- Custom notifications (SMS, Email, WhatsApp)
Route Optimization & Driver App
Ensure efficient last-mile delivery and reduce operational costs.
- Automated route planning
- Manual planning option
- Assign drivers istantly
- Optimized delivery sequence
- Driver mobile app with POD capture
All delivery routes are planned and optimized using InstaDispatch’s intelligent route optimization software, helping freight forwarders reduce costs, improve delivery accuracy, and meet SLA commitments.
Customs & Compliance Management
Simplify international freight with automated customs handling.
- Currency conversion for customs values
- Harmonized code management
- Custom invoice generation
- MAWB/HAWB attachments and compliance tracking
Automated Communication & Notifications
Keep shippers, consignees, and dispatchers informed.
- Delivery confirmation notifications
- Reschedule notifications
- Address update alerts
- Multi-select recipients
- Customizable templates
Billing & Invoicing Automation
Eliminate manual finance work with auto-generated billing.
- Prepaid and postpaid options
- Auto-rate calculation
- Multi-currency invoicing
- Integrated markup rules
- Exportable statements and reports
Analytics & Reporting Dashboard
Make data-driven decisions with live reporting.
- Shipment ageing
- Route performance
- Driver performance
- Cost vs. revenue
- Shipment ageing
Benefits of Using InstaDispatch
- Reduce operational workload by up to 60%
- Offer customers full transparency through the Customer Portal & Tracking Page
- Automate freight booking, hub transfers, and last-mile deliveries
- Use your own fleet OR rely on integrated carriers
- Improve SLA performance with powerful routing and real-time updates
Frequently Asked Questions (FAQs)
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Does InstaDispatch integrate with eCommerce platforms?
Yes. InstaDispatch integrates with leading eCommerce platforms, enabling automatic order import, syncing, and tracking updates.
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Does InstaDispatch have a Customer Portal?
Yes. The Customer Portal lets clients create shipments, track deliveries, download invoices, view PODs, and manage address updates.
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Can I forward jobs to UPS, DHL, or FedEx?
Absolutely. InstaDispatch integrates directly with UPS, DHL, and FedEx so you can book shipments, generate labels, and sync tracking instantly.
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Can I choose between internal delivery and external carrier forwarding?
Yes. You can deliver using your internal fleet or forward shipments to external carriers from your InstaDispatch dashboard.
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Does InstaDispatch support container and MAWB/HAWB management?
Yes. It supports multi-leg freight, container management, and documentation like MAWB, HAWB, and customs forms.
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Can customers track shipments in real time?
Yes. Customers get real-time tracking through the tracking page and customer portal, complete with statuses and PODs.
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Does InstaDispatch support multi-currency and international shipping?
Yes. The platform supports multi-currency invoicing, customs value conversion, and global freight operations.
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Is InstaDispatch suitable for large freight forwarding companies?
Yes. It is scalable for small, medium, and enterprise-level freight forwarders.
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Can I automate notifications to customers and shippers?
Yes. You can send automated SMS, email, and WhatsApp notifications for every milestone.
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Do you offer onboarding and customer support?
Yes. We provide setup support, training, and ongoing assistance to help your team get the most out of InstaDispatch.
Get Started Today!
Simplify global shipments with powerful Freight Forwarding Software. Contact us for a demo and see how InstaDispatch helps you manage freight faster and smarter.
Get in touch, to know more
InstaDispatch delivery management software is a cloud based system and you can get started in no time. Contact us today to get a demo
