Driver Allocation

Driver Job Broadcast Software for
Courier Businesses.

Broadcast eligible delivery jobs automatically to selected drivers based on configured rules. Drivers receive job requests on the mobile app — and the first driver to accept gets the job.

Rule-based allocation Accept / reject from mobile app First-accept wins
The Problem

Manual assignment slows fast-moving delivery operations.

Every minute spent picking the right driver is a minute a parcel sits still — and manual allocation doesn't scale once the board fills up.

Dispatchers using courier dispatch software should not have to spend time deciding which driver should receive each job — comparing distance, vehicle, and availability by hand.

Urgent and same-day jobs need to be allocated in seconds, not after a round of phone calls.

Calling or manually checking driver availability delays dispatch and ties up the operations team.

Jobs can sit unassigned on the board when the dispatch team is buried in other work.

Growing fleets need a faster, repeatable way to offer eligible jobs to the right drivers — without rebuilding the workflow each day.

09:42:18
Unassigned Jobs
Manual dispatch board
#ORD-9840 · Urgent restaurant order + 06:42
#ORD-9839 · Same-day pharma + 04:11
#ORD-9838 · Office parcel + 02:08
#ORD-9837 · Local delivery + 01:14
#ORD-9836 · Bulk pickup + 00:42
Average wait before assignment + 02:51
The Solution

Let eligible drivers receive the job instantly.

InstaDispatch sends eligible jobs to selected drivers based on your configured rules. Drivers accept or reject from the mobile app — first to accept gets the job.

Broadcast jobs automatically

Send eligible jobs to selected drivers without manually assigning each order from the dispatch board.

Drivers accept or reject

Drivers receive a job request on the InstaDispatch mobile app and can respond in a single tap — accept or reject.

ACCEPT REJECT

First accepted driver gets the job

The job is assigned automatically to the first driver who accepts it. No double-handling, no second-guessing.

Driver A Driver B Assigned Driver D
Rule-based Broadcasting

Broadcast jobs using your own allocation rules.

InstaDispatch broadcasts jobs based on your configured allocation rules — so your team controls which drivers receive which job requests.

Driver service location

Send jobs only to drivers serving the relevant zone or city.

Distance from drop

Filter by how close drivers are to the pickup or drop location.

Service type

Match jobs to the right vehicle and service category for the order.

Driver eligibility

Only drivers approved for that job profile receive the broadcast.

Business conditions

Layer in any other configured rule — shift, customer, priority.

Rules help make sure jobs are sent to the relevant drivers only — instead of broadcasting every job to everyone on the fleet.
How It Works

How auto broadcast job allocation works.

From the moment a job lands on the board to a driver tapping accept on their mobile app — here's what happens, step by step.

01

Job is created

A delivery job is created in InstaDispatch, either manually or from an integration.

02

Rules are checked

The system evaluates your configured allocation rules to find eligible drivers.

3 ELIGIBLE DRIVERS
03

Broadcast to eligible drivers

Selected drivers receive the job request on their mobile app at the same time.

04

First driver accepts

The job is assigned automatically to the first driver who taps accept.

Business Benefits

Faster allocation without constant manual dispatch.

Built for operations teams who want consistent, rule-driven assignment — and want their dispatchers focused on edge cases, not the queue.

Reduce manual job assignment work across the dispatch team.

Speed up same-day and urgent delivery allocation.

Give eligible drivers a faster way to respond to new jobs.

Improve dispatcher productivity by removing routine selection work.

Avoid delays caused by manual driver selection during peak hours.

Support rule-based driver assignment that fits your operating model.

Keep job allocation more organised and consistent as your fleet grows.

Driver Mobile App

Drivers receive job requests on the mobile app.

Drivers view the broadcast job in the InstaDispatch app and tap accept or reject. The first driver to accept gets the job automatically.

  • New job request, in real time

    Eligible drivers see the request the moment it's broadcast — no SMS, no phone call, no waiting.

  • Pickup & drop details upfront

    Drivers see the route, service type, and key details before deciding — so they can respond with full context.

  • One tap to accept or reject

    A simple two-button decision keeps drivers focused on the road and the dispatch board moving.

  • Assigned status, instantly

    As soon as the first driver accepts, the request closes for the rest and the assigned status appears in the app.

9:41
Job Detail
Park View
High Street
Riverside
Distance From Pickup: 3.4 mi (1) Drop
Your Commission
GBP 24.00
Pickup Date & Time
22 May · 14:30
Item Details
Custom Content 2.00 1×1×1
Address
400 Pavillon Drive Add2 Northampton NN4 7PA
20 Old Witney Road Ambury Close Farm Witney OX3 9DU
New job request broadcast
Accept · first wins
Route assigned
Route Assigned : 9842
Job Detail

New Route Assigned

#9842 route assigned to you. Your starting point is 20 Old Witney Road, Ambury Close Farm, OX3 9DU and Start Time : 14:30

OK
Use Cases

Built for delivery teams that need faster driver response.

Auto Broadcast Orders to Drivers fits a wide range of delivery operations — anywhere multiple drivers are working from the same dispatch board.

Same-day courier businesses

For teams running same-day delivery operations , auto broadcast moves jobs from the board to a driver before the clock works against you.

Urgent delivery operations

Allocate priority jobs the moment they're created, with rules to match.

Last-mile delivery teams

Hand off the final leg quickly to whichever driver is best positioned.

Multi-driver courier fleets

Scale allocation across larger fleets without scaling the dispatch team.

Local delivery businesses

Keep things light — broadcast within service zones, let drivers decide.

Logistics businesses

Match driver availability with the right service type, automatically.

Freight forwarding teams

Route specialised jobs to drivers cleared for that service category.

Reducing dispatcher load

Free up dispatchers to focus on exceptions, not routine assignment.

FAQs

Auto Broadcast Orders to Drivers — FAQs

Short, direct answers to the questions delivery teams ask most about broadcast-style job allocation.

What is Auto Broadcast Orders to Drivers in InstaDispatch?
Auto Broadcast Orders to Drivers is a feature that sends eligible delivery jobs to selected drivers based on configured allocation rules. Drivers can accept or reject the job from the mobile app.
How is the job assigned after broadcasting?
The job is assigned to the first driver who accepts the broadcast request.
Can drivers reject broadcast jobs?
Yes. Drivers can choose to accept or reject the job request from the mobile app.
What rules can be used to broadcast jobs?
Jobs can be broadcast based on configured rules such as driver service location, driver distance from the drop location, service type, and other business conditions.
Who can use this feature?
Courier companies, same-day delivery businesses, urgent delivery operators, logistics teams, and last-mile delivery businesses can use this feature.
Book a Demo

Speed up job allocation with Auto Broadcast.

Let InstaDispatch help your delivery team broadcast eligible jobs to the right drivers, reduce manual assignment work, and keep fast-moving delivery operations organised.