InstaDispatch Features
InstaDispatch Delivery Management System is loaded with the best of the features that help delivery businesses in planning the most efficient and optimized route for daily deliveries. Read about our delivery software features and capabilities.
Order Input & Management
- Orders can be manually entered or automatically synced from platforms like Shopify and Amazon.
- Customers can use a white-labeled portal to book multidrop same-day shipments.
- Intuitive web-based booking wizard with Postcode Lookups, Quotations & estimated arrival times.
2-Man Delivery
- Handle heavy or large-item deliveries more efficiently with InstaDispatch's 2-Man Delivery feature.
- Assign two man to a single delivery job, ensuring safe handling and better customer satisfaction.
- It’s ideal for furniture, appliances, and other bulky goods where an extra pair of hands makes all the difference.
Orders Reschduling
- Deliveries don't always go as planned. With InstaDispatch, customers can easily reschedule their deliveries through a simple interface.
- This feature reduces failed delivery attempts, boosts flexibility, and enhances the overall customer experience by allowing them to choose a more convenient time.
Flexible Job Pricing Engine
- Advanced pricing engine tailored to your business needs.
- Supports zonal mileage charges, waiting time, & surcharges.
Smart Mapping & Run Planning
- Automatically assigns shipments to the nearest available driver, with options for delivery type matching (Bike, Van, Car), and allows drivers to select shipments.
- Segment controller views for better operational insights.
- Optimize routes using integrated Maps
- View and manage your entire fleet in real-time.
Display Navigation Directions
- Once drivers have selected their route in the InstaDispatch Driver App they are able to click through to Google Maps for navigation.
Predefined Route Scheduling
- Save time on planning with Predefined Route Scheduling.
- Set standard routes in advance for recurring deliveries or daily runs.
- This feature helps drivers stick to efficient paths, minimizes fuel usage, and ensures timely deliveries, perfect for companies with fixed delivery zones.
Orders Auto Allocation To Drivers
Orders Auto allocation of a job makes your life easier as a manager. Setup rules within the system to auto allocate a job to the driver.
You can set up rules like – Assign to the nearest driver, Assign to the driver within a range from the collection point.
Advance Route Optimization
- Make every mile count with our Advanced Route Optimization.
- InstaDispatch calculates the most efficient delivery routes based on real-time data like traffic, distance, and time windows.
- This smart routing saves fuel, cuts delivery times, and improves driver productivity, helping your business run smoother.
Invoice Management
- Quickly create, reconcile, adjust, customize, and send invoices in PDF and CSV format to your customers using InstaDispatch.
- We have plenty of invoice templates to choose from.
Whitelabled Customer Portal
- The online Courier Management Software from InstaDispatch provides a user-friendly whitelabled web and mobile user interface for customers, allowing them to book their parcel deliveries seamlessly from anywhere
Whitelabled Notification
- Send delivery updates under your brand name with Whitelabeled Notifications.
- From confirmation messages to delivery status alerts, every communication is tailored with your logo and tone.
- It strengthens brand identity and builds customer trust by keeping all interactions consistent and professional.
Branded Tracking Page
- Keep your customers informed and engaged with a Branded Tracking Page.
- They can follow their delivery in real-time on a tracking page customized with your brand's look and feel.
- This not only enhances the delivery experience but also increases brand recognition and trust.
Whatsapp Integration
- Communicate faster and more personally with WhatsApp Integration. Send real-time updates, respond to queries, or confirm deliveries directly through WhatsApp.
- It’s a convenient, familiar channel for customers, improving communication and speeding up resolution of delivery-related concerns.
Fully Automate Label Printing
- With InstaDispatch you can bulk print labels and commercial invoices at once. Regardless of which carrier is used to ship the order, any label size or layout, you can print your whole day’s labels as well as commercial invoices as soon as the job is booked in the system.
- With it, you can print any shipping labels directly to any printer without downloading PDF and wrap in just few seconds, eliminating expensive and time-consuming hand labeling.
One Time Password secure Delivery
- Strengthen your delivery process by adding OTP-based authentication.
- Send a unique one-time password to customers via SMS and email to confirm their orders before handover, ensuring accuracy and safety every time.
E-commerce Integration
- Enhance same-day delivery services by integrating with Shopify, WooCommerce, Amazon, Magento etc.
- Improve customer experience and streamline order fulfillment.
Live Driver Chat
- Stay connected with your drivers on the go using the Live Driver Chat.
- Dispatchers and drivers can communicate instantly to share updates, resolve delivery issues, or clarify instructions.
- This real-time chat reduces delays and improves coordination during deliveries.
Advance Scanning
- Boost accuracy with Advance Scanning capabilities.
- From pickup to drop-off, scan packages at every checkpoint using barcodes or QR codes. This ensures complete visibility, minimizes manual errors, and maintains accountability throughout the delivery process.
Pre-Quotation
- Let customers get estimated delivery costs before placing an order with the Pre-Quotation feature.
- It calculates charges based on distance, weight, and service type, helping customers make informed decisions and reducing price-related confusion later.
Vehicle Check & Fault Reporting
- Enable Daily or Scheduled Vehicle Inspections via the Driver App.
- Comprehensive Vehicle Condition Check.
- Instant Fault Reporting and keep track of past inspections and fault reports.
- Mark vehicles as On-Road or Off-Road based on inspection reports.
Analytics & Reporting
- Provides insights into delivery times, performance, and customer satisfaction, allowing businesses to optimize operations and reduce costs.
- Allows businesses to monitor driver earnings, expenses, and overall profitability.
Cash On Delivery
- Offer more payment flexibility with Cash On Delivery.
- Whether your customers prefer to pay at the door or online, InstaDispatch supports secure COD transactions and provides real-time status updates to keep you and your drivers informed.
Reliable Customer Support
- UK-based customer support is available via email, phone, and chat during working hours for timely assistance.
- Dedicated to resolving queries and issues efficiently within the given timeframe.
Recurring Bookings
- Automate repetitive bookings with scheduled job creation.
- Reduce manual entry & improve efficiency
Electronic Proof of Delivery
- Collect customer’s signature when the driver delivers a package or taking photographs of where the driver left the package
Real-time ETA Alerts
- Keep your clients in the loop with up-to-the-minute delivery progress.
- An automatic tracking link is sent via SMS or email, allowing them to monitor their order in real time until it arrives.
Open Shipping API
- Use our API to get rates and print labels, let your customers book jobs on the choice of your system. Our integration with all major booking platforms makes it easier to get more business.
Multi-Warehousing
- Operate single or multiple warehouses, Branches and franchise and track movement of a parcel from one branch to the other.
Predefined Route Scheduling
- Predefined Route Planning allows you to schedule deliveries on specific days of the week based on the Delivery postcode.
- By setting fixed delivery days for certain areas in advance, you can optimize route efficiency, reduce planning time, and ensure consistent service coverage.
- Ideal for recurring deliveries or service areas with set schedules.
Multi-Device Compatibility
InstaDispatch works on multiple platforms like Windows or Mac using any web browser and on different It is compatible with all computers and tablets and even on some large screen mobiles.
Get in touch, to know more
InstaDispatch delivery management software is a cloud based system and you can get started in no time. Contact us today to get a demo
